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Shipping

Shipping • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
To help you plan for end-of-year school closures and holiday gift purchases, please take note of the following dates and details:

We cannot guarantee delivery by Christmas/Hanukkah/Kwanzaa.
Back ordered items may not be in stock to ship before the holidays. Please call 1-800-770-8010 to confirm availability before ordering a back ordered item as a holiday gift.


Suspended Shipping Dates:
EAI Education will completely suspend shipping between Friday, December 21, 2018 and Tuesday, January 1, 2019 while our offices and schools are closed for holiday recess. Orders shipping to schools on the West Coast will stop shipping by December 12 to ensure deliveries are received prior to closing. Orders going to schools in the rest of the country will continue to ship until Monday, December 17th. Orders of in-stock items shipping to businesses or private residences placed by 11:59am on December 20, 2018 will ship on that day. Orders placed after your geographic region's cutoff date, or after 11:59am EST on Thursday, December 20, 2018, will not be processed or shipped until after we re-open on Wednesday, January 2, 2019.

Holiday Office Hours:
EAI Education temporarily closes its offices and shipping facilities in late December to allow employees to spend time with family and friends. Any phone calls or emails after December 21, 2018 will be returned starting January 2, 2019.

Return Shipments:
To avoid delays in processing, any returns that have already received a Returned Merchandise Authorization (RMA) number, but have not yet shipped must not arrive at the EAI warehouse between December 22 - January 2nd. While we are closed for the holidays, all shipments will be refused and returned to the sender. EAI Education is not responsible for costs incurred by shipping returns during this time frame.
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Important!
The state of the shipping address must match the state of the billing address. We cannot bill to one state and ship to another state.


Products Excluded from Discounts:
Discounts do not apply to the following items and product families: ALL products from Texas Instruments®, Sharp®, Casio®, Vernier®, littleBits, Cubelets, Ozobots, Sphero, Makey Makey, SAM Labs, 5eBoard, Wonder Workshop, TeacherGeek, Bloxels, MyChron Timers, furniture, carpets, drop-shipped items, and select storage containers. Discounts cannot be combined with any other coupons, sales, offers, contracts, bids, or quote pricing.

Free Shipping Exclusions:
Valid on UPS Ground and USPS orders shipped within the contiguous 48 states. This offer excludes ALL products from Texas Instruments®, Casio®, Sharp®, Vernier®, drop-shipped items, select storage products, furniture, and carpets. These items are are not eligible for free shipping. Standard Delivery rates will apply to all excluded items. May not be combined with any other coupons, sales, offers, contracts, bids, or quote pricing. Not valid on prior purchases.

Standard UPS Ground Delivery Within the Contiguous 48 States:
$0.01 - $98.99.....$7.00
$99.00 and up......FREE SHIPPING (see Exclusions above and rates below)

Outside the Contiguous U.S. (AK, HI, PR, APO, FPO):

Orders under $75.00 will be charged $15.00 S&H. Orders $75.00 and over will have 20% of order total for S&H added to the invoice. Actual shipping charges may apply if they exceed 20%. HI, AK, PR, APO and FPO will be shipped via U.S. Mail and may take up to 4 weeks for delivery. If you require your order sooner, please call 1-800-770-8010 for express delivery.

Express Delivery: For UPS Next Day Air or Second Day Air Service please call 1-800-770-8010 for shipping rates.