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To help you plan for end-of-year school closures and holiday gift purchases, please take note of the following dates and details:
We cannot guarantee delivery by Christmas/Hanukkah/Kwanzaa. Back ordered items may not be in stock to ship before the holidays. Please call 1-800-770-8010 to confirm availability before ordering a back ordered item as a holiday gift.
Holiday Office Hours:
EAI Education temporarily closes its offices and shipping facilities in late December to allow employees to spend time with family and friends. Any phone calls or emails received after December 23
rd, 2024 will be returned starting January 2
nd, 2025.
Suspended Shipping Dates:
EAI Education will completely suspend shipping between Monday, December 23
rd, 2024 and Wednesday, January 1
st, 2025 while our offices and schools are closed for holiday recess.
Orders shipping to schools on the West Coast will stop shipping Monday, December 9
th to ensure deliveries are received prior to closing.
Orders shipping to schools in the Midwest will stop shipping Wednesday, December 11
th to ensure deliveries are received prior to closing.
Orders shipping to schools on the East Coast will stop shipping Monday, December 16
th to ensure deliveries are received prior to closing.
Orders shipping to businesses or private residences: Orders of
in-stock items placed by 12am EST on Monday, December 23
rd will ship that day.
Orders placed after your school's geographic cutoff date, or after 12am EST on Monday, December 23
rd, will not be processed or shipped until after we re-open on Thursday, January 2
nd, 2025.
Return Shipments:
To avoid delays in processing, any returns that have already received a Returned Merchandise Authorization (RMA) number, but have not yet shipped
must not arrive at the EAI warehouse between December 23
rd - January 2
nd. While we are closed for the holidays, all shipments will be refused and returned to the sender. EAI Education is not responsible for costs incurred by shipping returns during this time frame.
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If your delivery plans have changed: If your school, business, or original shipping destination has closed or reduced its hours, please contact Customer Service with your order number as soon as possible at 1-800-770-8010 or info@eaieducation.com. We will gladly hold or re-route your order to an authorized alternate location.
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Important!
The state of the shipping address must match the state of the billing address. We cannot bill to one state and ship to another state.
Free Shipping Exclusions:
Valid on UPS Ground and USPS orders shipped within the contiguous 48 states. This offer excludes ALL products from Texas Instruments®, Casio®, Vernier®, CalcPAL®, drop-shipped items, select storage products, furniture, carpets, and drones. These items are not eligible for free shipping. Standard Delivery rates will apply to all excluded items. May not be combined with any other coupons, sales, offers, contracts, bids, or quote pricing. Not valid on prior purchases.
Standard UPS Ground Delivery Within the Contiguous 48 States for Online Orders:
$0.01 - $98.99.....$9.00
$99.00 and up......FREE SHIPPING (see Exclusions above and additional rates below)
Outside the Contiguous U.S. (AK, HI, PR, APO, FPO):
Orders under $75.00 will be charged $15.00 S&H. Orders $75.01 and over will have 35% of order total for S&H added to the invoice. Actual shipping charges may apply if they exceed 35%. HI, AK, PR, APO and FPO will be shipped via U.S. Mail and may take up to 4 weeks for delivery. If you require your order sooner, please call 1-800-770-8010 for express delivery.
Express Delivery:
For UPS Next Day Air or Second Day Air Service please call 1-800-770-8010 for shipping rates.