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Return Policy

EAI Education Return Policy

Should you receive merchandise that you would like to return for any reason, please follow procedure listed and note returns must be within 90 days of receipt of order.

- Call 800-770-8010 to obtain Return Authorization Number (have your PO number).
- Merchandise for returns must be in clean, resalable condition (unless defective).
- All products returned to EAI Education must be insured and have RA # written on box or paperwork.
- Computer software, video tapes, DVDs, CDs, and calculators may only be returned if they are unopened or defective and will be replaced with an identical item.
- Education facilities are exempt from restocking fee. Normal restock fee is 10%. Ship all returns to:

EAI Education
118 Bauer Dr.
PO Box 7046
Oakland, NJ 07436-7046

The EAI Education Guarantee
We guarantee 100% satisfaction. If you are not satisfied with any product, you may return your purchase within 90 days. All materials must be in salable condition to be accepted for full refund, credit or replacement. Material in sets or packages must be returned complete as sold.