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Customer
Service
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About
Placing an Order
Contact
Catalog Request
Prices
Purchase Orders |
Internet Shipping
and Handling
Merchandise Damage/Shortage
Payment Terms and Conditions
Returns
EAI Education Guarantee |
About |
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EAI Education is geared for educational institutions and teachers. We offer
a comprehensive selection of over 6000 math and reading manipulatives, calculators, classroom
resources, math and literature books, storage devices, sensors and probes, and test
prep material.
We are members of the Northern New Jersey Chamber of Commerce, US Chamber of Commerce, NCTM, MAA, Teachers Teaching with
Technology (TTT), National Science Teachers Association (NSTA) and Independent
Laboratory Distributors Association (ILDA).
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Placing an Order- 4 Easy Ways |
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Call Toll-Free
1-800-770-8010
Sales Coordinators are standing
by to assist
you with your order. Tenemos agente disponible que hablan español.
Monday-Friday
8:30am - 5:00pm EST |
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Order Online
www.eaieducation.com
Shop online 24 hours a day.
Feel confident with our secure website. Credit card purchases only. |
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Fax
1-201-891-5689
Faxes are accepted 24 hours a day. Please fax
an
EAI Education Order Form
(PDF) OR a copy of school purchase order. For POs, see Purchase
Orders for additional details. |
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Mail your order:
Complete an EAI Education Order Form
(PDF) OR send in original
school purchase order to address below. For POs, see
Purchase Orders for additional details.
EAI Education
118 Bauer Drive
P.O. Box 7046
Oakland, NJ 07436-7046
Google Map |
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Contact |
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If you have any questions concerning the products we sell or require assistance with your order please use the following numbers:
Customer Service Toll-Free: 800/770-8010
Phone: 201/891-9466
Fax: 201/891-5689
Monday-Friday 8:30am - 5:00pm EST
Order Questions: info@eaieducation.com
Product Questions: info@eaieducation.com
Website Comments/Suggestions: claus@eaiusa.com
Catalog Requests:
Catalog Requests
EAI Education Order Form (PDF Format) EAI Education Order Form
Mailing Address:
EAI Education
118 Bauer Dr.
PO Box 7046
Oakland, NJ 07436-7046
Google Map
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Prices and errors on our website |
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Prices, text descriptions on this website are effective January 1, 2008 and are subject to change without notice. EAI makes every effort to maintain accurate information on our website. There may be instances when information about a product is incomplete or inaccurate. We reserve the
right to refuse or cancel any order containing any error or inaccuracy. Our "guaranteed to be the lowest" prices do
not apply to typographical errors and special promotions. Confidential pricing for educational institutions only. Prices are F.O.B. shipping point (EAI warehouse).
Discounts
cannot be used on
calculators & peripherals, CBLs, CBRs, Navigator™ systems, stopwatches,
overhead projectors, or drop shipped items. Discounted prices applicable to
online purchases only.
EAI pricing is extended to educational institutions throughout the U.S.
Resellers, please contact EAI sales office at 800-770-8010 ext. 7600.
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Purchase Orders |
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Fax or mail original PO issued by your purchasing department to 201/891-5689.
All POs MUST have the following:
1. Valid authorized signature(s)
2. Complete billing and shipping addresses.
3. Contact name, telephone number, email address of department and/or person
responsible for payment.
4. Proper shipping and handling fee (see below)
5. PO's can be sent using EAI Education Order Form
(PDF) or by printing shopping cart. Must include EAI item numbers.
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Internet Shipping and Handling |
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Free Shipping! On UPS Ground orders over $100.00. Available for online orders of in-stock items over $100.00 to one location within the continuous 48 states. Free shipping does not apply to drop shipped items. Use coupon code: Free8107.
Discounts
cannot be used
on calculators & peripherals, CBLs, CBRs, Navigator™ systems, stopwatches,
overhead projectors, or drop shipped items. Discounted prices applicable to
online purchases only.
Important!
The state of the shipping address must match the state of the billing address. We cannot bill to one state and ship to another state.
All orders are subject to a minimum handing charge of $3.00 in addition to a shipping charge of 9%. Any applicable state and local taxes may apply.
Standard Delivery:
$0.00 - $999.99.....Add 9% + $3.00 handling charge
$1000.00 and over....Add 3%*
* Note: A 3% shipping will be manually adjusted after we receive your order.
Express Delivery and Outside the Contiguous U.S.:
For orders outside the contiguous U.S. (Alaska, Hawaii and Puerto Rico), UPS Ground, UPS Next Day Air, Second Day Air Service and Federal Express please call 1-800-770-8010 for shipping rates. |
Merchandise Damaged / Shortage |
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Upon receipt of order check to ensure you have received the same number of
packages listed on the UPS label or freight bill. Note shortages or
any damage on the receipt prior to signing. Keep any damaged packages
for future investigation and contact our office within 10 days for
replacement.
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Payment Terms and Conditions |
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Authorized purchase orders from public schools and educational institutions
receive Net 30 day terms. School purchase orders also be mailed or faxed to 1-201-891-5689.
Note:
Charges on your credit card statement will appear as "Eric Armin Inc."
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EAI Education Return Policy |
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Should you receive merchandise that you would like to return for any reason,
please follow procedure listed and note returns must be within 90 days of
receipt of order.
- Call 800-770-8010 to obtain Return Authorization
Number (have your PO number).
- Merchandise for returns must be in clean, resalable condition (unless
defective).
- All products returned to EAI Education must be insured and have RA # written
on box or paperwork.
- Computer software and video tapes may only be returned if they are unopened or
defective (replace with identical item).
- Education facilities are exempt from restocking fee. Normal restock fee
is 10%.
Ship all returns to:
EAI Education
118 Bauer Dr.
PO Box 7046
Oakland, NJ 07436-7046
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The EAI Education Guarantee |
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We guarantee 100% satisfaction. If you are not satisfied with any product, you may return your purchase within 90 days. All materials must be in saleable condition to be accepted for full refund, credit or replacement. Material in sets or packages must be returned complete as sold.
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