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Coupon FAQ

Your Dollar Savings Coupons can be redeemed easily online! During check out, you will have two opportunities to apply your coupon. The first chance is while viewing your Shopping Cart. The second is on the 'Shipping & Payment' screen prior to entering payment information. You will see an orange box that says "Add a Promotional Code." Enter the code exactly as it appears on the coupon in the field provided and click “Apply Code.” Examples of the boxes are shown below.

NOTE: Your order total will not change upon submitting your coupon. Please see the FAQs below for details on our coupon program.

I entered my reference code and clicked “Go”, but why is my order total not changing?

Reference codes will not automatically apply the discount to your order. Your order total will still appear in full at checkout. The discount will be applied after checkout, pending verification that the order does not contain any excluded items. Your reduced total will be reflected on your final invoice.

Coupon codes for free shipping and handling will immediately apply at checkout. Some exclusions to this offer apply. Click here for details.

What items are excluded from coupon promotions?

Dollar Savings Coupons apply to almost everything on our site! Coupons do not apply to calculators and peripherals, CBLs, CBRs, Navigator™ systems, stopwatches, overhead projectors, Texas Instruments® software, general software, drop-shipped items, and select storage containers. For questions regarding excluded items, please contact our Customer Service Department at 1-800-770-8010.

What if my order contains a mix of excluded and non-excluded items?

Not a problem! Just make sure the total dollar amount of non-excluded items on your order equals the total dollar amount needed to redeem your coupon. The discount will only apply to non-excluded items. However, you may purchase everything together for your convenience!

Will my credit card be charged the full amount, even if I used my coupon on valid items?

Absolutely not! Your credit card charges will reflect only the final total of the order including coupon discounts at time of processing.

Can I use my coupon for items that are on sale?

If you would like to use your coupon on an order that contains sale or clearance items, the discount provided by the coupon will be compared against the sale price and you will be awarded the greatest discount. Coupons cannot be used in conjunction with sale pricing.

Can I use my coupon in conjunction with EAI’s “Free shipping on internet orders over $99.00” offer?

Yes! Provided your order total is over $99.00 after the coupon discount is taken. (Drop ship items and oversized storage containers are excluded from free shipping. See our Shipping & Handling page for full details and exceptions.)

What if I have a free shipping code? Can I combine it with my coupon?

Promotional codes for free shipping on orders over $30, $50, etc. may not be combined with Dollar Savings coupons. If a free shipping code is entered along with a coupon code, we will compare your savings and discount you the greater amount.

Can I use a Dollar Savings Coupon on a Purchase Order?

Yes, you can! If you are submitting a purchase order online, please follow the above instructions for entering your reference code. If you are submitting a purchase order via mail or fax, please be sure to mention the reference code and include the coupon with your paperwork.

I have a bid/quote/contract number, can I also use my coupon?

EAI Education offers competitive pricing on all bids, quotes, and contracts. Unfortunately coupons may not be used in conjunction with these, or any other discounts, sales, or promotions.

Can I use my coupon more than once?

Each Dollar Savings Coupon may only be used once per account, per redemption period. Coupons submitted on subsequent orders from the same account will not be applied and the order will be processed at full price.

How long do I have to redeem my Dollar Savings Coupon?

Orders must be placed by the expiration date that is printed on each coupon. EAI Education reserves the right to end its coupon program at any time and without notice.